Managed Services

Managed Services / Technology Assistance Center

What does downtime cost you? When asking that question most business owners have to put some thought behind it before coming up with an answer, but in every case they are always surprised by the figure in front of them. In today’s environment downtime can easily be a $15k or even a $100k problem. With a managed service solution through AEC’s Technical Assistance Center your technology solutions is monitored 24/7/365, allowing you to stay ahead of issues that lead to costly downtime. By using several layered best of breed systems we can continuously monitor for over 2000 issues on your systems including pre-failure indicators, performance benchmarks, and for security issues. All of this information is reported back to a single location, which allows the AEC TAC team to take a proactive approach toward keeping your network healthy. Whether your environment is all on premise, in the cloud, or in a hybrid state, AEC has you covered.

  • Security

    The proliferation of security threats in today’s landscape has necessitated organizations of all sizes to safeguard themselves against the burgeoning risks of being compromised. In Response to these perils, AEC provides full function Security Information and Event Management (SIEM) and log monitoring capabilities. Our services are vastly elevated with integrated host and network IDS, netflow analysis, and vulnerability assessment for complete security monitoring. AEC is a frontline provider of the security visibility that organizations need to detect threats, respond to incidents, and pass compliance audits.

  • Disaster Planning through Business Continuity

    Backup alone is no longer enough to truly protect your business from downtime. There are three major facets of a business continuity plan Protect, Manage, and Recover. We protect your data by keeping it onsite and in the cloud. This model gives us the flexibility to virtualize in either location. Our solution is easily manageable and alerts us if there are any issues with recent backups so that we can effectively troubleshoot. By using this solution your data will be easily recoverable to local systems or through recovery to the cloud resources.

    Our continuity plans meet regulatory standards including Sarbanes-Oxley, Financial Industry Regulatory Authority (FINRA), Health Insurance Portability and Accountability Act (HIPAA), as well as Gramm-Leach-Bliley Act (GBLA).

  • Custom Solutions

    A managed solution from AEC’s TAC Team is not “one size fits all”. We understand that while some business need a fully managed solution, other organizations only need specific elements monitored and protected. Our experts will sit down with your team to devise a solution that works for your environment.

    Call us today to get started (412) 838-0100.