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 Changing technologies, tougher competition, global markets, shrinking margins, government regulations, sophisticated customers, far-flung employees -The relationships among companies, suppliers, and consumers have shifted the boundaries. Organizations need an integrated technology platform that harnesses the synergies created from the merging of their business processes with the proper supporting technologies, matching their long-term business objectives and boosting their bottom line. Microsoft Dynamics SLBuilt to help you better manage accounts and process requests more efficiently, Microsoft Dynamics SL 6.5 empowers your employees, managers, customers, and vendors. Microsoft Dynamics SL helps them increase their effectiveness by providing the tools they need to view and process data based on the permissions that you have established.Microsoft Dynamics CRMInfuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook—the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works—and works very well—because it works the way your users already do, works the way your business already does, and works the way technology should.Microsoft SharePoint TechnologiesMicrosoft® Office SharePoint™ Portal Server enables enterprises to develop an intelligent portal that seamlessly connects users, teams and knowledge so that people can leverage relevant information across business processes to help them work more efficiently. SharePoint Portal Server provides an enterprise business solution that integrates information from various systems into one solution through single sign-on and enterprise application integration capabilities, with flexible deployment options and management tools. |
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